Team

• • 
    Manu Dogra

    President, Executive Director

  • 
    Praphul Misra

    Non-executive Director

  • 
    Shalini Kumar

    Vice President – North & East

  • 
    Soma Hazra Ghosh

    Vice President - South

  • 
    Mukesh Jain

    Vice President – Commercial & Administration

  • 
    Umesh Dua

    Vice President – Delivery

  • 
    Ravinder Matharu

    Head - Creative

• Manu Dogra, CLMP President, Executive Director 18+ years of Delivering real Value through Loyalty and Engagement Marketing. Directly responsible for Business Strategy and growth Leading the executive team through innovation, planning and implementation. Built up NetCarrots from inception to a leadership position in Engagement and Loyalty Marketing Established the NCPL (NetCarrots.com Pvt. Ltd.) brand in India & overseas through exceptional technology solutions and enhanced program value delivery BBA (Delhi University) & MBA (IMI, Delhi)

  Praphul Misra Non-executive Director 25+ years in Customer Engagement, Loyalty/Direct Marketing, Business Consulting, Market Research in India & the USA. Alumnus of IIT Roorkee (B.Eng.) & University at Buffalo, New York (MBA).

  Shalini Kumar Vice President – North & East Over 25+ years of varied experience spanning BPO; Customer Service (Hospitality) & Loyalty (Engagement) Marketing; bringing in business, creating desired operational set-ups, driving operational growth; leading turnaround efforts and maximizing business opportunities across multiple Industries. Key Catalyst with immense understanding of Customer Relationship Management (Including Customers, Channel Partners, Influencers and Employees), Sales processes, and Operations including project planning, transitioning, talent acquisition, creation of workflows including Quality Management & Training, mapping achievement vs. expectations and ensuring continuous growth & efficiency. Gained experience in servicing clients across industries like FMCG, Building Materials, Media (Internet), Beverages, Insurance, Credit Cards, Financial Services, Consumer Durables, Cinema, Airlines, Hospitality, Telecom, IT Services, Pharmaceuticals, Automobiles. Demonstrated prowess in leading teams & development of team members into becoming entrepreneurs.

  Soma Hazra Ghosh Vice President - South Loyalty and Retail marketing professional with 15 plus years’ experience in implementing and operating CRM/Loyalty programs across multiple industries. With proven track record of managing some of the well-known loyalty programmes from launch to the successfully running the operations. Exposure to Loyalty Communication, Data analytics, BTL Operations, Online & offline campaign management and sales. Ability to manage independent P&L for the business and the ability to build excellent relationships with stakeholders. High level team management, mentoring & development skills required to ensure the best output by the team members. Management credentials of leading, retaining and motivating client servicing and sales team to identify opportunities and accelerate growth. Specialties: CRM - Loyalty Programs, Database Marketing Campaigns, Data Analysis, Direct Marketing, Business Development.

  Sanjay Pai Vice President - West Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

  Mukesh Jain Vice President – Commercial & Administration 32+ years’ experience in Finance, Accounts and Administration. Establishes systems controls for and procedures for financial and accounting systems to achieve corporate objectives. Designs, manages and monitors reporting systems to aid management decision in achievement of stated objectives regarding revenue, profitability. Directs internal audits involving review of accounting and administrative controls. Coordinates preparation for external audits and external financial reporting & Due Diligence. Direct the preparation and filing of returns for various Taxes and statutory compliances’. Develop, implement, and monitor the organization’s operating and capital budget; manage revenue reconciliation and expense monitoring for a multi-region operation with centralized accounting. Provide financial guidance to Management, ensuring effective and ethical financial stewardship of the organization. Ensure proper internal controls are established and followed; continually evaluate established policies and procedures and update and modify as necessary

  Umesh Dua Vice President – Delivery 15+ years of experience in project management and delivery of loyalty, CRM and web based applications Heading platform development & IT services at NetCarrots Loyalty Services Overseeing platform roadmap and ensuring successful deployment of projects Proficiency in designing and implementing technology based solutions that not only perform as per current but also future business requirements Technical Architect of NetCarrots technology platforms Designed the technology platforms from ground up to have extreme flexibility for quick deployment across multiple sectors Leading teams to successfully manage a diverse range of projects from conception through implementation for both domestic & international clients Successful system migration & integration across numerous projects consisting of millions of customers and transactions Ensuring service level support and standards are higher than committed levels

  Ravinder Matharu Head - (Creative) 15+ years in Loyalty Solutions, Digital, Integrated Marketing Services & Advertising. Spearheading Art function on assigned clients and new creative businesses A creative leadership role which helps in acquiring and building a new brand, revitalize an old one or grow an existing brand. Develop communication and design on various verticals including Digital, Integrated Communications, Retail and Advertising Skilled in translating the central strategy across consumer relevant mediums to create seamless 360-degree communication Concept and design innovative communications in traditional and emerging media including direct mailers, edms, film, web, mobile, retail 3D mock ups and urban/rural activations. VERTICAL EXPERIENCE: Digital, Integrated Marketing Communications, Brand Identity Development, Relationship Marketing, CRM, One-to-One Communication, Hospitality, IT, Retail, Telecom, Health Insurance Worked on Premium Retail Store design for a global IT brand at International & Pan India level, Communication design and art for Red Ribbon Express for 2 consecutive years (2010-12), Packaging design and collaterals for a leading Pizza chain Winner of numerous awards for designing a prominent IT company’s unique advertising and experiential campaign